Shipping Policy

Shipping Policy

At VEDAS AI, we are committed to delivering your orders safely, securely, and as promptly as possible.

1. Delivery Timeline: Orders are generally delivered within 3–10 business days across India. Delivery times may vary depending on the delivery location, product availability, courier operations, weather conditions, public holidays, or other unforeseen circumstances.

2. Shipping Partners: We work with trusted courier and logistics partners to ensure that VEDAS AI products are handled and delivered safely to your address.

3. Shipping Charges: Applicable shipping charges, if any, will be clearly displayed during the checkout process before you complete your order.

4. Order Tracking: Once your order has been dispatched, tracking details may be shared through your registered email address or mobile number, allowing you to track the shipment through the applicable courier service.

5. Delivery Address: Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and postal code. VEDAS AI will not be responsible for delays caused by incorrect or incomplete address information.

6. Undelivered Packages: If delivery cannot be completed because of an incorrect address, customer unavailability, refusal to accept the package, or repeated failed delivery attempts, additional delivery charges may apply where applicable.

7. Delayed Deliveries: While we make every reasonable effort to deliver orders within the estimated timeframe, delays caused by courier issues, natural events, strikes, government restrictions, or other circumstances beyond our control may occur.

8. Damaged Packages: Customers are encouraged to check the package condition at the time of delivery. If the package appears damaged, please document the condition with photographs or video and contact VEDAS AI customer support as soon as possible.

9. Contact Us: For questions regarding shipping, delivery status, or your order, please contact the VEDAS AI support team using the contact details provided on our website.