Delivery Policy
Delivery Policy
At VEDAS AI, we aim to provide a smooth, reliable, and convenient delivery experience for all our customers.
Delivery Areas: We deliver VEDAS AI products to major cities, towns, and serviceable locations across India. Deliveries to remote or difficult-to-reach areas may require additional time depending on courier availability.
Order Processing: Orders are generally processed and prepared for dispatch within 24–48 hours after order confirmation. Once dispatched, delivery typically takes 3–10 business days, depending on the destination and courier service.
Delivery Inspection: Customers are encouraged to check the package and product condition when the order is delivered. We also recommend recording an unboxing video, particularly if the package appears damaged or tampered with, to assist with any delivery-related claims.
Delivery Tracking: Once your order has been dispatched, tracking information may be provided through your registered email address or mobile number so you can follow the shipment status.
Failed Delivery: If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the package, or other delivery-related issues, our support team will make reasonable efforts to coordinate with the customer and courier partner to resolve the situation.
Delivery Delays: Delivery timelines are estimates and may be affected by weather conditions, holidays, courier delays, transportation issues, natural events, or other circumstances beyond our control.
Customer Support: If you experience any issue with your delivery or have questions about your order, please contact the VEDAS AI support team using the contact information provided on our website.
